New Mexico - Online Driver License / ID Renewal

New Mexico MVD Online Driver Lic/ID Renewal FAQ’s

Pop Up blockers must be turned off or the site must be added as an allowable pop up site. If not, the temporary document that you must print will not be visible.

For Internet Explorer:    Just go to Tools and Pop Up Blocker, Turn off Pop Up Blocker.
For Chrome:
1. Click the Chrome menu on the browser toolbar.
2. Select Settings.
3. Click Show advanced settings.
4. in the "Privacy" section, click the Content settings button.
5. In the "Pop-ups" section, select "Allow all sites to show pop-ups." Customize permissions for specific websites by clicking Manage exceptions.
For Firefox:
1. At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options
2. Select the Content panel
3. Block pop-up windows: Uncheck this to disable the pop-up blocker altogether
4. in the "Privacy" section, click the Content settings button.
For Safari:
You already know how. Why are you reading this?
Renewal Requirements for IDs and Driver Licenses
• Your last renewal was completed in person at a driver license office.
• Your driver license or ID card either expires in less than one year or has been expired for less than two years.
• You are 18 or older.
• Your browser supports 128 bit encryption.
• Social Security currently on file with the New Mexico MVD.
Renewal Requirements for Driver Licenses Only
• You are 74 or younger. (People 75 or older must renew driver licenses in person.)
• You are renewing a Class D license. (Class A, B and C licenses -commercial driver licenses cannot be renewed online.)
• There is no change in your vision or physical or mental condition since your last renewal that would affect your ability to operate a motor vehicle.
• You have no outstanding traffic tickets or warrants, and your license is not suspended or revoked.
Who is eligible to renew their license or ID card online?
Most customers will be eligible. If you do encounter a message that does not allow you to complete the transaction, please see the list of ineligible reasons below that may pertain to your situation.
1. Status of current license/ID- A Provisional, Permit, Commercial, or Restricted license cannot renew online.
2. Type of current license- There is no change in your vision or physical or mental condition since your last renewal that would affect your ability to operate a motor vehicle.
3. Medical- A medical condition shown on the record may require submitted document prior to renewal.
4. Restrictions- If present, the following restrictions will make you ineligible for online renewal:
• 'G' Limited to daylight hours.
• "H' Limited to employment/school only.
• 'I' limited to local area only.
• 'P' Interlock system.
• 'X' Medical.
• 'Y' yearly renewal.
• 'W' Instructional/Learner, operation w/license of equal or greater class.
5. Restrictions- the photo on file may be too old to use.
Is there an age limit to renew my driver license or ID card online?
Applicants who are 75 or older must renew driver licenses in person at a driver licen se office, but can still renew ID cards online.
For additional questions about eligibility call 888-683-4636 Monday –Friday, 8am-4:45pm
About Renewing Your Driver License or ID
1. How does online renewal work?
2. Will I get my driver license or ID faster if I renew online?
3. Where is my license or ID?
4. Can I renew or change my address online any time?
5. Can I replace a lost or stolen license or ID online?
6. Can I change my name online?
7. If I renew my driver license or ID card online, will the picture on my card stay the same?
8. Can I get a temporary driver license with this service?
About Changing Your Address
9. How does the online change of address work?
10. Can I change my address at the same time as my renewal?
11. Can I change my address even if it is not time for me to renew?
12. Can I change my address to an out of state address?
13. What should I do with the old driver license or ID card that I replacing?
Fees and Payments
14. How much does an online renewal cost?
15. Are the fees different for online, in-person, telephone, and mail-in renewals?
16. Why can I only renew for two years and why does my total not match the $18 stated in the fees table?
Miscellaneous
17. What does it mean if I choose to become an organ donor?
18. Is the site secure?

About Renewing Your Driver License or ID

1. How does online renewal work?
Step 1: Log In
Log in by entering your
1. Driver license or ID card number,
2. Date of birth,
3. Last four digits of Social Security number, and

Step 2: Verify your Address
Confirm or change your physical and mailing addresses

Step 3: Select Number of Years to Renew, Optional Items and Complete Affirmations
Choose number of years to renew
Optional Items
1. Organ Donations to Donate Life New Mexico
2. Register to vote
3. Start registration for Selective Service
4. Select Hearing Impaired

Affirmations
1. Eight or Nine questions depending upon the applicant’s age will be asked. Questions pertain to licensing/ID and citations/court history
2. Vision and physical/mental condition – you must not have had any changes to your vision or health that affect your ability to drive safely (if renewing a driver license)

Step 4: Review Order and Make Payment
Review order information and submit payment information.
Your new driver license or ID card will be mailed to you in two to three weeks. You need to print your temporary driver license or ID (valid for 40 days) from the final confirmation page.

Step 5: Print out temporary License/ID
You can submit your email at this point to receive the document attached as a PDF. The email will be from MVDWebResponse@state.nm.us. This is an automated email, please do not respond to that email address.

Step 6: Invalidate Old Driver License/ID
New Mexico law says you cannot have more than one valid driver license or ID card. After receiving your new driver license or ID, invalidate your old card by cutting it up.
2. Will I get my driver license or ID faster if I renew online?
Renewing online is faster than waiting in line at a driver license office. After you request a new license or ID, you will receive it in the mail in two to three weeks, no matter what method you used to request it.
3. Where is my license or ID?
You can track whether your license or ID card has been produced or mailed on the MVD Online website. Please wait 72 hours after payment to track the status of your license/ID card.
4. Can I renew or change my address online any time?
Yes. The system is available 7 days per week, 24 hours per day except for routine maintenance down time. Keep in mind that you must be renewing to change your address.
5. Can I replace a lost or stolen license or ID online?
Yes. However, it will be based on the same driver license or ID number. If your driver license or ID card was lost or stolen, you must visit a driver license office to report the incident and get a new card. The license will also use the date you submit online as your new issue date therefore losing any time you may have had left on the old license/ID.
6. Can I change my name online?
No. Name changes must be done in person at a driver license office.
7. If I renew my driver license or ID card online, will the picture on my card stay the same?
Yes. The picture on your new driver license or ID card will stay the same. If you want a new picture, you must go to a driver license office to renew.
8. Can I get a temporary driver license with this service?
Yes. When you complete a driver license renewal or ID renewal, you will print the temporary driver license or ID (valid for 40 days). You should keep the temporary license or ID with your old card until the new one arrives.
About Changing Your Address
9. How does the online change of address work?
After typing in your license/ID, date of birth, and the last of your social security number, the next page will auto fill with what MVD currently shows on record for your physical and mailing addresses. This is only reflected for driver information. The information shown has nothing to do with any vehicle ownership information that may pertain to you. Simply, update any address information that needs to be corrected and proceed. The mailing address shown will be where the license/ID is sent.
10. Can I change my address at the same time as my renewal?
Yes. You can change your home and mailing address when you renew.
11. Can I change my address even it is not time to renew?
No, address changes can only be done while going through the renewal process. If you would like to change your address and you are not renewing please submit a change of address form.
12. Can I change my address to an out of state address?
No, but exceptions exist in two instances. New Mexico allows addresses to be changed to a New Mexico address only. The exceptions are two zip codes, one in Colorado and one in Arizona.
13. What should I do with the old driver license or ID card that I replacing?
Keep your current license or ID with your temporary print out until your new permanent one arrives. After receiving your new driver license or ID, invalidate your old card by cutting it up.
14. How much does an online renewal cost?
The prices are:
• Driver License Renewal: $18.00 for 4 years or $34.00 for 8 years
• ID Renewal: $10.00 for 4 years or $18.00 for 8 years
In both cases, an additional credit card processing fee will apply. It is the same amount that would apply in a field office when paying with a credit card. Please see FAQ #16 for more information.
15. Are the fees different for online and in-person renewals?
The renewal fee is the same for online and in-person renewals.
16. Why can I only renew my license for two years and why does my total not match the $18 stated in the fees table?
Two age groups of customers can only get prorated renewals due to legislation that was put into statute.
Individuals who are 72-74 are only able to purchase a three, two, or one year license respectively. Those individuals under 21 are also affected in that they can only purchase a prorated license/ID until they are 21.
17. What does it mean if I choose to become an organ donor?
Learn more about organ donation at the Donate Life New Mexico website.
18. Is the site secure?
The MVD Online Renewal system uses Secure Sockets Layer (SSL), an internet industry standard and state-of-the-art encryption, to keep all your information secure.
For your protection, we do not keep a record of your credit card number.
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