Acceptable forms of payment

Who can pay a ticket online?

New Mexico license and ID holders and out of state customers can use this service. If you do not have a New Mexico issued license or ID then you must have the ticket on hand to enter the citation number.

Which tickets can be paid?

Penalty assessments due to the State of New Mexico’s Motor Vehicle Division. Not all citation payments are paid to the Motor Vehicle Division. Please double check the ticket by looking down at the bottom part of the front of the ticket and make sure penalty assessment is checked. Traffic Arraignments cannot be paid through the Motor Vehicle Division. Some tickets may not be available for payment due to statutory requirements. Certain reinstatement payments may be available depending upon statutory requirements and conditions on that particular individual's record.

How much does it cost?

A $1.25 transaction fee is collected in addition to any citation or reinstatement fees. This fee is charged by our payment processor and is not kept by the New Mexico Motor Vehicle Division

When will this payment be applied to the citation (s)?

It typically takes three (3) business days for the payment to update the record. This can vary depending upon the accuracy and amount of information entered by the user. Update timeframes may also be affected by when the citation is received and entered into the system.

Required for this transaction:

Valid method of payment:

  • Driver's license/ID
  • Or the citation number for the ticket you would like to pay. All 13 digits will need to be clear on the top of the ticket if you are using that as the method of entry

Optional:

  • Printer
  • Email address

Be Sure to Verify All Entries

Before submitting your transaction, please verify that all data you've entered is correct and complete.

Tracking Your Transaction

At the end of your transaction, you will receive a transaction identification number on-screen. It is important that you note this number for future reference and correspondence with the MVD. You can print the confirmation page or wait for the email confirmation if you chose to enter it during the payment step. Once your transaction has been received and processed, you should receive an email from us within three (3) business days. ** If your email service uses spam filtering, please be sure to allow email from 12345@state.nm.us, or you may not receive confirmation of your transaction.

Transaction Security

You are about to begin a transaction which will involve sending certain personal or private information (i.e., your credit card number) over the Internet, a public communication network. To ensure the security of your personal information, we require that your web browser support 128-bit SSL (Secure Sockets Layer) 3.0 encryption. Please review our privacy policy before continuing with your transaction.

Privacy Policy

MVD will not capture the personal information of individuals who visit the mvd.newmexico.gov website without their permission. We endeavor to collect only the minimum amount of information needed to meet the purposes for which the website was created.

Use of This Policy

Various websites are linked through the mvd.newmexico.gov website. This privacy policy does not apply to non-MVD websites that may be linked from mvd.newmexico.gov. Visitors should read the privacy policies of individual sites and be cautious about providing personally identifiable information without a clear understanding of how the information will be used.

PRIVACY STATEMENT

Visitors to the mvd.newmexico.gov Website

We may collect information about visitors who view or download information from our website which may include Date, Time, Client IP, Server IP, HTTP Status, HTTP Request URL, Bytes sent, Bytes received, User Agent, Referrer and Protocol Version.

The information we collect is used to help us understand how people are using our services so that we can improve our service offering. The information in our website logs is not personally identifiable, and we make no attempt to link it with the individuals that browse our website.

Personally Identifiable Information

"Personally identifiable information" is information about a person that is readily identifiable to that specific individual. It includes, for example, an individual's name, street address, e-mail address, or phone number.

Personally identifiable information will not be collected unless you voluntarily send an e-mail message, fill out and send an online form, or fill out personal information and send in a survey. Any information provided may be inspected by the public or disclosed in a legal proceeding, unless specifically protected under state law.

E-mail Messages

E-mail addresses obtained as a result of a request to the mvd.newmexico.gov site will not be sold or given to private companies for marketing purposes.

Surveys

Surveys will be used for their stated purpose. If personally identifiable information is collected it may be subject to public inspection and legal disclosure and may be saved for a period of time before it is destroyed.




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